A Trusted Resource for IT.

As a Blue Layer customer, you have access to our support team seven days a week. Support requests can be submitted through phone, email or remote session. All tickets created within normal business hours have a guaranteed four hour response window.

Hours of Operation:

Monday-Friday: 8:00 a.m. to 6:00 p.m.
Saturday & Sunday: 9:00 a.m. to 6:00 p.m.*

Our business offices are closed on Memorial Day, Independence Day, Labor Day, Thanksgiving, Black Friday, Christmas Eve, Christmas Day and New Years Day. We will have limited support hours on those days.

Contact Support:

Phone: 806-687-4765 option 2

Email: [email protected] 

Remote Session: To begin a session click the rapid support link below. Fill out the submission form with your information, a session key is only needed when already working with a technician. 

Important Change to Support Procedure: On Saturday and Sundays you must call our support team in order to open a remote support session.



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